Parent/carer involvement

Parent/carer involvement

About this activity

Suitable for all schools and nurseries.

NB: We’re bringing together all the TfL education programmes, including STARS, under one exciting new umbrella programme called TfL Travel for Life. They will be the same great programmes, but with a new name and a new look, easier online process and dedicated support team. STARS for primary schools will be renamed TfL Explorers. STARS for secondary schools will be renamed TfL Pioneers.

Parents/carers play a key role in influencing their children's attitude towards active travel and how they travel to school and in their spare time.

Ask parents/carers who travel with their children to identify any issues they encounter and share their thoughts on how they could be supported to travel more actively. You could also survey their attitudes towards certain modes of transport to help plan future campaigns. See our resources link for an adaptable parental/carers survey.

Work with your TfL Explorers Ambassadors and school travel working group to help plan and carry out consultations with parents/carers. Consider collecting information through questionnaires, online surveys, face-to-face interviews, coffee mornings, open evening stalls, a suggestion box in reception or informal chats at the school gate.

How to evidence your activity

  • Involve your borough officer: Share your ideas, agree your targets and discuss any challenges you face
  • Record the feedback from parents/carers
  • Sign in to TfL Travel for Life to add your story. Explain your activity and include copies of any surveys, consultations, suggestions and responses

Activity steps

Plan your approach
Discuss and plan with your school travel working group how you want to engage with parents/carers to find out what they think
Survey parents to find out about possible travel issues or how they feel active travel could be improved (download template from Resources)
Act on your findings
Use your findings to plan future events or carry out follow up consultations to highlight success or the need for more work
Regularly update parents/carers with your TfL Travel for Life news letting them know how their ideas have contributed through your school’s newsletter and website
Tell your story
Add you story to the TfL Travel for Life website and feedback to your borough officer


  • Consultation

This activity counts towards:

  • Consultation

How it helps

  • Encourages parental participation
  • Promotes positive travel behaviours


Useful links, templates and case studies to support this activity